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Terms of Service

Last updated: January 30, 2026

1. Company Information

Deskhub is a product of Pivotalpoint OÜ, a company registered in the Republic of Estonia.

Contact: deskhub@pivotalpoint.io

2. Acceptance of Terms

By accessing or using Deskhub ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

3. Description of Service

Deskhub provides an agentic back-office platform for commercial insurance agencies, including submission preparation, renewal tracking, and document management features.

4. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Data Protection

As an Estonian company, Pivotalpoint OÜ processes personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Estonian data protection laws. For more information, please see our Privacy Policy.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Pivotalpoint OÜ and are protected by international copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

To the maximum extent permitted by law, Pivotalpoint OÜ shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Estonia, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Estonia.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page with an updated revision date.

10. Contact

If you have any questions about these Terms, please contact us at deskhub@pivotalpoint.io.